# Tenancy Activities

> Monitoring user and system activity across your Tenancy.

## Tenancy Activities

As a Tenancy Manager, you can monitor several categories of activity, including User, Hubs, Traffic, and Auditing.

### Audit Users

| **Activity** | **Step(s)** |
| --- | --- |
| **Count users in a tenancy** | Reference the "results" count at the bottom of the page. |
| **Count users in a Hub** | Enter the Hub name in the search bar, then reference the "results" count at the bottom of the page. |
| **Check which Hubs a user belongs to** | Enter the user's name or email in the search bar, then reference the Hubs displayed in the "Hubs" column. |
| **Check the last time a user logged in** | Enter the user's name or email in the search bar, then reference the date displayed in the "Last login" column.
**Note:** login activity for SSO users can be found using your SSO administration tool(s). |
| **Reset 2FA for a user** | Enter the user's name or email in the search bar, then press [•••] and select "Reset 2FA". A new 2FA code will be presented to the user the next time they log in. |
| **Check a users tenancy admin status** | Enter the user's name or email in the search bar, then check for the **★** symbol in the "Status" column.
**Alternate:** use the "Tenant admin" dropdown at the top of the page.
**Note:** to add a new tenant admin please contact DekkoSecure support. |
| **Check which users have 2FA enabled/disabled** | Set a preference in the "2FA" dropdown at the top of the page. |
| **Remove a user from all tenancy Hubs** | Enter the user's name or email in the search bar, then press [•••] and select "Delete user". The user will still be able to log in to DekkoSecure, but will no longer have access to any in-tenancy Hubs or files.
Contact DekkoSecure support for absolute account deletion. |
| **Reset a user's password** | Enter the user's name or email in the search bar, then press [•••] and select "Reset password".
**Note:** password reset is not available for SSO users. |
| **Check which users authenticate using SSO** | Set a preference in the "Azure AD" dropdown at the top of the page. |
| **Add a user to a Hub / update a user’s Hub membership role** | Press [•••] and select "Manage memberships”, then update the Hub membership role(s) as required. |

**Typical user listing view:**

![](https://help.dekkosecure.com/media/tenancy-management/tenancy-activities/Screenshot_2023-04-19_at_3.17.43_pm.png){width=1227}

### Export the user list

The user list can be exported as a CSV file by pressing the **Export Users** button:

![](https://help.dekkosecure.com/media/tenancy-management/tenancy-activities/Screenshot_2026-01-20_at_10.12.08_am.png){width=835}

**Note:** the export will reflect your current filters. To export the full list, clear all filters.

## Audit Hubs

| **Activity** | **Step(s)** |
| --- | --- |
| **Check storage used by a Hub** | Check the amount listed in the "Storage used" column.
**Tip:** use the search bar to narrow down your results
**Tip:** press the "Storage chart" button at the top of the page to see a visual representation of storage user per-Hub. |
| **Count Hubs in a tenancy** | Reference the "results" count at the bottom of the page.
**Tip:** use the search bear to narrow down your results. |
| **Check Hub admins** | Enter the Hub's name in to the search bar and reference the user(s) listed in the "Admins" column. |
| **Disable file sharing, mail or chat** | Press the "Edit feature policies" button at the top of the page. |
| **Check feature availability** | Reference the "Files and eSignatures", "Mail" and "Chat" columns. |
| **Change a Hub branding or user roles/visibility** | Enter the Hub's name in to the search bar and then press the ✱ button to access Hub-specific settings.
**Note:** you must be a member of the Hub and set as an admin to use this feature. |
| **Delete a Hub** | Enter the Hub's name in to the search bar and then press the delete button.
**Warning:** Hub deletion is permanent. All files contained within the Hub will be removed and cannot be recovered. |

**Typical Hub listing:**

![](https://help.dekkosecure.com/media/tenancy-management/tenancy-activities/Screenshot_2023-04-19_at_3.16.59_pm.png){width=1227}

**Typical Hub storage view:**

![](https://help.dekkosecure.com/media/tenancy-management/tenancy-activities/Screenshot_2023-04-19_at_3.15.27_pm.png){width=576}

### Export the Hub list

The Hub list can be exported as a CSV file by pressing the **Export Hubs** button:

![](https://help.dekkosecure.com/media/tenancy-management/tenancy-activities/Screenshot_2026-01-20_at_10.07.52_am.png){width=835}

**Note:** the export will reflect your current filters. To export the full list, clear all filters.

## Audit Traffic

| **Activity** | **Step(s)** |
| --- | --- |
| **See upload/download traffic for a specified period** | Set a start and end date at the top of the page, then reference the displayed data. |
| **See a Hub's upload/download traffic for a specified period** | Set a start and end date at the top of the page, set the Hub in the Hub dropdown, then reference the displayed data. |
| **See a User's upload/download traffic for a specified period** | Set a start and end date at the top of the page, set the User in the User dropdown, then reference the displayed data (all users is default). |
| **See cumulative data for a specified period** | Set a start and end date at the top of the page, then select the "Show cummulative" button. |
| **See traffic data in a table format** | Set a start and end date at the top of the page, then select the "Show table view" button. |
| **Adjust traffic display granularity (daily/monthly/yearly)** | Set a start and end date at the top of the page, then select a preference in the granularity dropdown (daily is default). |
| **Export traffic data** | Set a start and end date at the top of the page, then press the "Download as CSV" button. |

**Typical (2-week) traffic view:**

![](https://help.dekkosecure.com/media/tenancy-management/tenancy-activities/Screenshot_2023-04-19_at_3.02.21_pm.png){width=432}

### Audit

| **Activity** | **Step(s)** |
| --- | --- |
| **Search for a user, event or entry** | Set a start and end date at the top of the page, then use the search bar to narrow results. |
| **View Hub-specific audit logs** | Set a start and end date at the top of the page, set the Hub in the Hub dropdown (all Hubs is default), then reference the displayed data. |
| **Export audit logs** | Set a start and end date at the top of the page, then press the "Download as CSV" button. |

**Typical audit view (Hub-specific, one-month filter):**

![](https://help.dekkosecure.com/media/tenancy-management/tenancy-activities/Screenshot_2023-04-19_at_3.19.24_pm.png){width=2126}