Tenancy Activities

As a Tenancy Manager, you can monitor several categories of activity, including User, Hubs, Traffic, and Auditing.

Audit Users

Activity	Step(s)
Count users in a tenancy	Reference the "results" count at the bottom of the page.
Count users in a Hub	Enter the Hub name in the search bar, then reference the "results" count at the bottom of the page.
Check which Hubs a user belongs to	Enter the user's name or email in the search bar, then reference the Hubs displayed in the "Hubs" column.
Check the last time a user logged in	Enter the user's name or email in the search bar, then reference the date displayed in the "Last login" column.
Note: login activity for SSO users can be found using your SSO administration tool(s).
Reset 2FA for a user	Enter the user's name or email in the search bar, then press [•••] and select "Reset 2FA". A new 2FA code will be presented to the user the next time they log in.
Check a users tenancy admin status	Enter the user's name or email in the search bar, then check for the ★ symbol in the "Status" column.
Alternate: use the "Tenant admin" dropdown at the top of the page.
Note: to add a new tenant admin please contact DekkoSecure support.
Check which users have 2FA enabled/disabled	Set a preference in the "2FA" dropdown at the top of the page.
Remove a user from all tenancy Hubs	Enter the user's name or email in the search bar, then press [•••] and select "Delete user". The user will still be able to log in to DekkoSecure, but will no longer have access to any in-tenancy Hubs or files.
Contact DekkoSecure support for absolute account deletion.
Reset a user's password	Enter the user's name or email in the search bar, then press [•••] and select "Reset password".
Note: password reset is not available for SSO users.
Check which users authenticate using SSO	Set a preference in the "Azure AD" dropdown at the top of the page.
Add a user to a Hub / update a user’s Hub membership role	Press [•••] and select "Manage memberships”, then update the Hub membership role(s) as required.

Typical user listing view:

Export the user list

The user list can be exported as a CSV file by pressing the Export Users button:

Note: the export will reflect your current filters. To export the full list, clear all filters.

Audit Hubs

Activity	Step(s)
Check storage used by a Hub	Check the amount listed in the "Storage used" column.
Tip: use the search bar to narrow down your results
Tip: press the "Storage chart" button at the top of the page to see a visual representation of storage user per-Hub.
Count Hubs in a tenancy	Reference the "results" count at the bottom of the page.
Tip: use the search bear to narrow down your results.
Check Hub admins	Enter the Hub's name in to the search bar and reference the user(s) listed in the "Admins" column.
Disable file sharing, mail or chat	Press the "Edit feature policies" button at the top of the page.
Check feature availability	Reference the "Files and eSignatures", "Mail" and "Chat" columns.
Change a Hub branding or user roles/visibility	Enter the Hub's name in to the search bar and then press the ✱ button to access Hub-specific settings.
Note: you must be a member of the Hub and set as an admin to use this feature.
Delete a Hub	Enter the Hub's name in to the search bar and then press the delete button.
Warning: Hub deletion is permanent. All files contained within the Hub will be removed and cannot be recovered.

Typical Hub listing:

Typical Hub storage view:

Export the Hub list

The Hub list can be exported as a CSV file by pressing the Export Hubs button:

Note: the export will reflect your current filters. To export the full list, clear all filters.

Audit Traffic

Activity	Step(s)
See upload/download traffic for a specified period	Set a start and end date at the top of the page, then reference the displayed data.
See a Hub's upload/download traffic for a specified period	Set a start and end date at the top of the page, set the Hub in the Hub dropdown, then reference the displayed data.
See a User's upload/download traffic for a specified period	Set a start and end date at the top of the page, set the User in the User dropdown, then reference the displayed data (all users is default).
See cumulative data for a specified period	Set a start and end date at the top of the page, then select the "Show cummulative" button.
See traffic data in a table format	Set a start and end date at the top of the page, then select the "Show table view" button.
Adjust traffic display granularity (daily/monthly/yearly)	Set a start and end date at the top of the page, then select a preference in the granularity dropdown (daily is default).
Export traffic data	Set a start and end date at the top of the page, then press the "Download as CSV" button.

Typical (2-week) traffic view:

Audit

Activity	Step(s)
Search for a user, event or entry	Set a start and end date at the top of the page, then use the search bar to narrow results.
View Hub-specific audit logs	Set a start and end date at the top of the page, set the Hub in the Hub dropdown (all Hubs is default), then reference the displayed data.
Export audit logs	Set a start and end date at the top of the page, then press the "Download as CSV" button.

Typical audit view (Hub-specific, one-month filter):

Tenancy Activities